CSRANSWER

We locate and place experienced remote customer service representatives (CSRs) in the US and abroad. Further, we train the CSR with basic ServiceTitan skills for effectively engaging the customer and gaining the appointment.

What are some types of businesses that greatly benefit from a CSRanswer CSR?

Service companies who are not effectively answering all of their business hours calls. Our CSRs can, very affordably, join your existing team and field your existing rollover or round robin calling structure during business hours.

Service companies who are not answering after-hours calls. If your service business is not setting appointments after hours, you are losing thousands upon thousands in new business and scores of new clients. This is a fact.

Service companies who often notice that their "abandoned" calls in platforms such as ServiceTitan are not being attended to hourly. Again, this is a shortcoming that should soon be addressed.

List of home service businesses ideal for utilizing a remote CSR?

Plumbing / Leak Detection
HVAC (heating, ventilation, and air conditioning)
Electrical
Solar PV Installers
Lawn / yard care
Handyman
Cleaning
Home Security
Moving Services
Pest Control
Roofing

Explore Related Categories