Phoenix Financial Services
Phoenix Financial is a results-oriented revenue cycle management firm powered by data driven analytics and backed by the highest standards in regulatory compliance, quality assurance, data security and customer care. Our nationally licensed team specializes in expediting the recovery of medical and student loans, as well as tax and government obligations. With over $500 million in successful account resolutions, we pride ourselves on using proven capabilities and resources to achieve a win-win resolution for all parties in the account management to recovery process.
About Us
At Phoenix Financial, we have over 15 years of expertise in providing exceptional service and debt recovery results while upholding our values of compliance, quality, security and integrity. We are committed to our mission of helping our clients achieve the best viable solutions for debt repayment. We also provide debtors with the right tools to close the door on what can be a stressful revenue recovery process.
If you need help with revenue recovery, leave it to Phoenix Financial: We deliver the resolutions you want with the resources you need.
We have achieved over $500 million in successful account resolutions and pride ourselves on achieving a win-win resolution for all parties.
We believe regulatory compliance and quality assurance are of critical importance, and strive for the highest standards through:
Membership with ACA International, also known as the Association of Credit and Collection Professionals;
Fulfillment of licensing, insurance and bonding requirements as mandated in all 50 states;
Call recording and monitoring by our management team;
On-site client audit engagements; and
Maintaining our office in the United States and not using offshore call centers.
Moreover, our training and operation systems are fully integrated to comply with:
Gramm-Leach-Bliley Act (GLBA), also known as the Financial Services Modernization Act, which are compliance regulations that include the Financial Privacy Rule and the Safeguards Rule;
Fair Debt Collection Practices Act (FDCPA) as enforced by the Federal Trade Commission (FTC);
Fair Credit Reporting Act (FCRA); and
Telephone Consumer Protection Act (TCPA)
Health Insurance Portability and Accountability Act (HIPAA)
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